Returns & Exchanges
We want you to be completely satisfied with your Brew timepiece; if you are not happy with your purchase, we offer a 30-day return window for unworn watches in their original packaging. Please ensure all protective films and tags remain intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Pack with Care
Place the watch back in its original presentation box and secure it within a sturdy shipping carton to prevent damage.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our team verifies the watch's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing